Hello Edu

Scaling a Local Tutoring Brand for Broader Educational Reach

Brand Identity | Visual Identity | UX/UI | Strategy

A brand and website redesign that helps Hello Edu grow into a scalable educational platform, balancing playfulness with academic credibility to support Amanda's next phase of her business.

Person holding a smartphone displaying a food discovery app showing ice cream cones and dining options.

Role

Solo Brand & UX/UI Designer)

Timeline

6 Weeks

Tools

Figma, Figjam, Adobe Illustrator, Notion

Challenge

Hello Edu needed a brand and website that resonated with multiple audiences:

1. Tampa-area families looking for hands-on tutoring for children with learning differences

2. Parents looking for tools to teach their children to read at home

3. Educators and specialists seeking professional development

Objective

Primary Goal: Support Amanda's growth while maintaining her approachable personal brand.

Design Objectives:

  • Speak clearly to multiple audiences
  • Balance playfulness with authority in the visual identity
  • Build a flexible, brand system for web, social, and print
  • Establish a clear hierarchy that highlights the 90-day course

Discovery

Before designing, I focused on three key questions:

1. What's not working with the current brand and website?

2. What does Amanda want Hello Edu to become in the near future?

3. How will we measure success?

Brand Audit & Analysis

I reviewed Hello Edu’s

  • Website & navigation
  • Social media (Instagram & Facebook)
  • Marketing Materials
  • Client Communications
  • Used AI-Tools to analyze brand voice and brand consistency
  • Accessibility checker to ensure WCAG 2.1 compliance
  • Conducted an analysis of inspiration site

A snapshot of Hello Edu's current brand

My Findings

Hello Edu branding was inconsistent and didn't currently reflect where Amanda wanted to take the brand. The redesign would focus on creating a consistent, professional, but approachable identity.

Client Vision

Through our discussions, we clarified Amanda's goal for Hello Edu:

Expanded Offerings

  • Hello Edu Tutoring
  • 90-Day Reading Course (New)
  • Professional Development Workshops (New)
  • Educational Resources (New)
  • Thought Leadership Content

Key Insight

Amanda shared a site she admired for inspiration. While the audience was different, she liked how clearly the services were presented and how confidently the owner was positioned as a thought leader.

Comparing Sites

By reviewing the inspiration site, I identified design patterns that project authority and clarity:

  • Clear presentation of services
  • Confident visual hierarchy
  • Authority signals integrated naturally
  • Intuitive navigation
Comparison table outlining brand features of Hello Edu and Tabby Biddle, detailing personality, accessibility, calls to action, content depth, visual elements, photography, typography, user experience, trust signals, and value proposition.

Comparing Hello Edu with the inspiration site revealed where Hello Edu was falling short in authority signals, content depth, and overall polish,

Strategy

Based on discovery findings, I created a strategic framework that explored how Hello Edu could scale while staying approachable. This framework guided the redesign of the brand, content, and website to:

  • Reflect the full scope of Amanda's offerings
  • Position her as a trusted educational professional
  • Create a cohesive, approachable experience for all audiences
Table of key insights and action items with colored pencil tips above the title, detailing audit categories, identified gaps, strategic solutions, and inspiration alignment for Hello Edu.

A table showing Hello Edu's gaps, proposed solutions, and alignment with the inspiration site Tabby Biddle across five categories: Brand Focus, Target Audience, Visual Identity, Trust and Authority, and Conversion.

Information Architecture

Two sitemap options were explored to test how the 90-Day Parent Course could be featured:

Sitemap A

Course housed within the Services dropdown to keep the navigation clean.

Sitemap B

Course added to top-level navigation, giving it equal importance alongside other services.

A digital sitemap diagram showing two sitemaps, A and B, each with pages for Homepage, About - Teaching Methods, Services (with Tutoring & Coaching, Professional Development, and Course: Teach Your Child to Read in 90 Days), Resources (with Blog, Amazon Shop, and Book), and Contact arranged with arrows indicating hierarchy and dropdown menus.

Sitemap A hides the 90-Day course under Services, while Sitemap B gives it top level placement for visibility and easy access.

Decision

My initial recommendation was Option A to keep the navigation clean and support user flow, with key resources like the course, book, and Amazon shop highlighted on the homepage. After completing the discovery phase, it became clear that Option B better supported Amanda's goals by elevating the course to the same level of importance as her services.

Process

Visual Identity Development

Logo Exploration

Using insights from Amanda's logo questionnaire and brand preferences, I explored icon-based concepts that could work across multiple touchpoints:

  • Social Media
  • Marketing materials
  • Merchandise such as notebooks, tote bags, t-shirts, stickers
Hand-drawn sketches illustrating logo ideas featuring graduation caps, books, pencils with squiggles, and handwritten notes about branding and education.

Hand-drawn logo exploration featuring education symbols like graduation caps, books, and pencils, plus playful double 'e'. Concepts balanced familiarity with distinction while considering versatility across applications.

Strongest Concepts

After initial exploration, two directions stood out as the strongest concepts:

A pink graduation cap with a navy tassel forming playful swoosh, emphasizing achievement and movement in education

Pink outline of a graduation cap with a cursor clicking on the tassel.
Pink pencil drawing a curvy line with small hearts around it.

A stylized pencil with heart accents conveying a nurturing, creative approach to education

Complete Brand System

I developed each concept into a full brand system with multiple variations that allows flexibility for the brand across digital, print, and merchandise without losing recognition.

  • Primary logo (Full wordmark + icon)
  • Secondary logo (Alternative layout)
  • Circular submark (For social media profiles)
  • Simplified icon mark (Stand alone use)
Hello Edu branding board displaying primary, secondary logos, submark, logo mark, color palette in shades of navy and pink, three font styles, and applications on business card, tote bag, button, t-shirt, water bottle, and notebook.

Complete brand system featuring the graduation cap concept with navy and pink palette, three-font hierarchy, and real-world application mockups.

Alternative brand system using the pencil and heart motif, maintaining the same color palette and typography for brand consistency while offering a more playful aesthetic.

Color Palette Refinement

Amanda wanted to keep her existing navy and pink color palette

  • Refined existing color palette to meet WCAG 2.1 accessibility standards
  • Maintained brand recognition while elevating the overall feel

Typography System

  • Primary Font: New Spirit (Headlines, logo, impact statements)
  • Secondary Font: Raleway (Subheadings, navigation, UI elements)
  • Complementary Font: Merriweather (Body copy)

Website Wireframing

During this stage, the wireframes focused on layout and structure, showing how each page would flow before adding fonts, imagery, and other visual elements. An interactive Figma prototype allowed Amanda to explore the site and experience the navigation and user flow first hand.

Strategic Homepage

All-in-one showcase of Amanda's offerings, directly addressing the gaps identified during the audit.

  • Amanda's M.Ed. credentials in the Hero Section, trust signal for parents and educators.
  • Amanda story and teaching philosophy, focusing the site on what makes Hello Edu unique.
  • Clear paths for families seeking tutoring, parents looking for at-home resources, and educators pursuing professional development
  • Build trust and authority by integrating Google reviews, a blog with thought leadership content, and a resource hub featuring Amazon shop items and her book.
  • A free taste of the 90-Day course allows parents to try the program risk-free while helping Amanda capture emails.
  • Clear CTA directing users to her main offerings (tutoring)

Side by side comparison of Amanda old home page site and wireframe of new homepage

Complete Site Wireframes

The site was designed to feel like a natural extension of Amanda's teaching, organized, supportive, and easy to navigate.

Showcases the full 7 page system designed to support Hello Edu's growth, with dedicated paths for tutoring, course, and professional development.

  • Homepage (all-in-one showcase, with clear entry points)
  • About (Amanda story, credentials, teaching philosophy, giving the site a personal, human focus.
  • Tutoring Service (local service for Tampa Families)
  • Professional Development (highlight showcase upcoming events)
  • 90-Day Course ("Teach Your Child to Read" course, positioned for parents)
  • Blog (long form content establishing authority, sharing expertise, and offering free resources.
  • Contact (discovery call scheduling and general inquires)

Project Pivot

After six weeks, Amanda decided to pursue a different direction for the final design execution. While the Amanda chose a different visual approach, this project established the strategic foundation and information architecture that informed her next steps, including the sitemap structure, content strategy, and audience segments that would guide Hello Edu's growth. This pivot became an important learning moment for me as designer.

Amanda was expecting something more polished and fully branded at the wireframe stage, while my approach focused on validating structure and user flow before layering in visual personality.

Solution

The redesign aimed to transform Hello Edu from a local tutoring service into a trusted education resource hub, clearly showcasing Amanda's expertise and offerings for her audiences.

Post Project Refinement & Impact

Revisiting the project later, I realized Amanda was expecting something more polished and fully aligned with her brand, while my focus had been on information architecture and user flow. I had planned to layer in her full personality and brand style after the "bones" of the site were approved, but I could have done more to incorporate that throughout the wireframes from the start.

Logo & Typography Refinement

Amanda's feedback focused on refining the logo and typography: she wanted a sleeker, more modern serif font, and updated tagline ("Smarter Every Day"), and a more cohesive, unified logo.

Showcasing the refined logo system that still feels fun and approachable but is more timeless and better suited for her long term goals

Color Palette

I brightened the navy and the light pink accents to bring more energy to the brand while staying true to Amanda's original palette. The updated colors were tested for accessibility, ensuring strong contrast across all applications. The refinements gave the site a lighter, more vibrant feel without losing familiarity.

The refined palette was tested against WCAG 2.1 accessibility standards.  The bottoms section documents the specific application, with contrast ratio verified for each combination.

Competitor Analysis

Studying competitors revealed how top education brands strike the balance between fun and credibility. These insights helped me refine the home page, incorporating playful elements without compromising trust or professionalism.

Competitive research across 13 brands in the educator space examining how each balanced playfulness with authority, and how they break from the norms.

Revisited Homepage Design

Using insights from the competitor analysis and the refined brand system, I enhanced the homepage to better showcase Hello Edu's personality through playful elements, and curated brand images. I also restructured the homepage to improve user flow and highlight key offerings more clearly.

The homepage design incorporates Hello Edu's brand personality more clearly.

Additional Opportunities

If I had more time to further refine the homepage, I would explore adding playful interactive features, such as arrows that expand on hover or subtle graphics that animate as the user scrolls. These interactions could bring more of Hello Edu's personality to life while keeping the experience engaging and approachable.

Reflection

While this project didn't reach the final design stage with Amanda, it became one of the most valuable learning experiences in my design career, not because of what I delivered, but because of what I discovered about myself afterward. It was a real client project that helped me understand the nuances of how the design process works in the real world. Strategy and structure are important, but presenting solutions also needs to be rooted in the client's vision. There was a disconnect when Amanda felt I didn't fully understand her brand, even though my research and designs reflected it.

Revisiting the project later, I realized Amanda was expecting something more polished and aligned with her brand. I could see that I had played it safe, not just with the wireframes, but with the creative choices throughout. The competitive research and post-project revision pushed me to take risks I should have taken from the start. It taught me that advocating for bolder design choices doesn't mean I'm disregarding the client. It's about trusting the research and letting the brand's personality lead.